We are sorry to hear that you are having trouble with your product. As these are DIY products, sometimes getting everything set up and working can take tinkering and time - part of the joy of do-it-yourself projects!
Rest assured we are here to help. In order to get your issue addressed as soon as possible, please fill out the form below. Please provide as much information as possible when describing the issue. We may request additional information including photos or videos in order to best troubleshoot your issue.