All orders ship from Los Angeles, California USA. Shipping Carriers are experiencing unprecedented volume increases and delays caused by the impacts of COVID-19. Your order may take longer to process, scan, update, and be delivered due to these issues. We appreciate your patience.
Reviewer:
Richard Raditch from Ft Lauderdale, FL United States
The best service ever, I had my parts in no time at all. I do not do surveys, but I had to because of the service I got! I've been waiting for a month for parts from a different company, and I'm still getting a runaround from them, I wish that you sold the controller for a 48-volt system!
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Quick Shipping
August 28, 2020
Reviewer:
James Brown from Santa Ana, CA United States
Received my order in two days. If I had ordered it from China, it could have taken 4-8 weeks. Great to have a Bafang parts warehouse in Southern California. I was disappointed to have to pay $25 shipping on a $50 part when I live just 10 miles away. It would be nice if they would make Will Call delivery available.
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July 20, 2020
Reviewer:
Richard Diles from Farmington Hills , MI United States
I ordered the item July 4 today is July 20 I have not received the item
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Great staff great service speedy delivery
March 20, 2020
Reviewer:
Rodney H from Manitou Beach MI United States
wrote asking about having trouble getting the controller to switch from 1st to higher levels and had a great fast reply with very helpful info and the link for the display I would need to replace. ordered that night and had it in hand a few days later! I wish I could remember the person who replied very well done! 9000 miles on the bafang and so far only the display has had issues I expect to put in 7500 miles on it this year!
Having a bad back neck and knees vertigo (dizziness) and a bad ticker I rely on the bafang to help with pedaling but know I can rely on it to get me home if I cannot pedal farther, too!! Great product. planning to outfit my other Terratrike and a Sun trike next so others can keep up when I head out for 100 mile days!! (yes, I own 2 batteries LOL)